Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something that needs updating, or want to flag an issue with one of the operators we cover? This page explains how to reach Sweepstakes Casinos and what you can expect once you do.
How to Get in Touch
Email is the best way to reach our team. We read every message that comes in and aim to reply within a couple of working days. Send your note to [email protected].
If you can, tell us upfront what your message is about — a review correction, a general question, or feedback on our coverage. It helps us route your message to the right person and get you a useful answer faster, rather than a generic one.
What We Can Help With
- Questions about how sweepstakes casinos work — If the dual-currency model, redemption process, or eligibility rules on any of our pages aren't clear, ask us to explain further.
- Corrections and accuracy flags — Sweepstakes casino terms, eligible states, and promotional offers change often. If you notice something on our site that looks outdated or doesn't match what an operator currently states, please tell us. We rely on reader input to keep our pages current.
- Coverage suggestions — If there's a platform, a state-specific legal question, or a topic around social casino play you'd like us to look into, let us know what you have in mind.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you're proposing.
- Concerns about play habits — If you or someone you know is struggling to keep sweepstakes-style play in check, mention this in your message. While we're not a support service, we can point you toward general resources for setting limits on your own play.
What This Site Does and Doesn't Cover
Sweepstakes Casinos compares and reviews sweepstakes and social casino platforms — sites that let players use free virtual currency, and separately redeemable sweepstakes coins, to enjoy casino-style games such as slots and table games. We are not a gambling operator, we don't process payments or redemptions ourselves, and we can't resolve account, verification, or withdrawal issues on your behalf. Those matters need to go directly to the operator in question through their own support channels.
We also can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies, some states restrict or exclude sweepstakes casino operators, and the rules change over time — always check an operator's current terms and your state's guidance before signing up. If you're weighing up options outside the US market, our page on trusted non-GamStop casinos in the UK covers a different regulatory landscape entirely, so treat that as separate reading rather than a direct comparison.
What Happens After You Send a Message
A real person reads every message — we don't rely on automated replies to stand in for an actual response. Most enquiries get a reply within two working days, though it can take a little longer during busier periods. If your message needs input from more than one person on our team, we'll let you know if it's going to take longer than usual.
Before You Write In
A few quick checks can save you a round trip:
- For account-specific issues (deposits, redemptions, identity verification), contact the operator directly rather than us — we don't have access to individual player accounts.
- For questions about whether an offer is still valid, check the operator's own terms page first, since promotional offers and eligible states can change without notice.
- If you're reporting an error on our site, a link to the exact page helps us find and fix it quickly.
Our Commitment to Accuracy
We aim to keep our reviews and comparisons honest and current, and reader feedback is a real part of how we do that. If something we've published affected a decision you made — for better or worse — we want to hear about it. Thanks for taking the time to read this far, and we look forward to your message.